Lone Star Plumbing & Heating
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Chris R.
01:20 01 May 26
Really disappointed with how quickly this company has gone downhill. We have used them for years and years and was shocked at their last visit. It will be our last time working with them- they failed to provide satisfactory service, but almost worse, they aren’t doing anything to make it right.
- asked them to come out and change a faucet. When the plumbing professional arrived, he said he would install the faucet. After 2 1/2 hours, he left, and acknowledged he hadn’t finished the job- his work leaked.
- one month later I received an invoice for the time. Nearly $900!
This is really too bad because they used to be a company that stood behind their work and “did what they said”. If you value your time and money- consider going elsewhere!
- asked them to come out and change a faucet. When the plumbing professional arrived, he said he would install the faucet. After 2 1/2 hours, he left, and acknowledged he hadn’t finished the job- his work leaked.
- one month later I received an invoice for the time. Nearly $900!
This is really too bad because they used to be a company that stood behind their work and “did what they said”. If you value your time and money- consider going elsewhere!
Nicole L.
22:10 30 Apr 26
Hired these guys several times previously and were great. This last time they charged me for faucet install and left with it leaking.
Aubrey G.
18:09 01 Apr 26
Monica is very professional. Josh Hernandez and John Obias were great. Their skills are remarkable, they had great customer service skills, and were very fast and efficient. All in all the whole service was great. Thank you.
